Managing Your Forum

You can monitor the forum periodically, to make certain that it does not contain any undesirable material, e.g., libelous material, ads from other companies

(Including pornographers and your competitors), etc.; you can even have a notice which asks your visitors to send you an email if they see any undesirable material on the board. If the board has a monitoring system, you need to check the stored messages at least once a day, to put the acceptable messages onto the board.

You can participate actively. You can submit questions, and answer other people’s questions.

You can invite special participants. For example, you might invite an expert who is associated with your goods or services.

You can archive the messages. This archive will allow subsequent visitors to read the messages which have appeared on the board.

You can put the commonly recurring questions into a FAQ.

You can have two or more boards. For example, your business might sell ski equipment and ice skating equipment; you can provide a board for each sport.

 

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What is a Discussion Board?

What is a discussion board?

It is a web page where your visitors can leave messages, and participate in discussions based on other people’s messages. A discussion board is also called a bulletin board, a message board, or a forum.

Advantages and disadvantages.

Advantages.

You can get feedback regarding your products and services. The complaints help to point out problems; the compliments can be used as testimonials.

You generate “repeat visits.” After people post a message on the board, they will probably return to your site, to see the responses to that message.

You can offer support. In a group situation, You can answer common questions for everyone at once — and the participants can answer one another’s questions.

You can create a sense of community through the interaction of Your visitors.

You can gain additional listings in search engines. When the search engines’ robots visit your site, they will make note of the keywords which are in the discussion board’s messages. As a result, this page could gain some search-engine listings, in association with those keywords.

When you are using bulletin boards at other people’s websites, you can publicize your product or service.

Disadvantages.

An unmonitored discussion board can degenerate into a display of profanity, vacuous chit-chat, libelous insults (against you or other companies), and other conversation which is nonproductive and embarrassing.

Interactive Media Lab is a full service web design and internet marketing firm with a trained team of multimedia development professionals who address Website needs for organizations of all shapes and sizes. We create highly-functional, easy-to-manage websites that are affordable websites, helping our customers control their costs and their content. There’s an easier way to get it done quickly and effectively. Call Steve Steurer today at 502-585-4004 X316 to schedule a free demonstration of our small business web design services. There is no reason for your small business website or online store to be under par and out of date ever again!

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